Contact Information

Visit Our Store

Obote Avenue, Opposite BATA
Kitwe, Zambia

Get Directions

Business Hours

Monday - Saturday: 7:00 AM - 6:00 PM
Sunday: 10:00 AM - 6:00 PM
Public Holidays: 7:00 AM - 6:00 PM

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Frequently Asked Questions

What is your return policy?

We accept returns within 7 days of purchase for items in original condition with proof of purchase. Faulty items are covered under our warranty policy — contact us on WhatsApp to initiate a return.

Do you offer warranty on products?

Yes, all our products come with a minimum 12-month warranty. Extended warranties are available on selected items.

Can I return a product?

We have a 14-day return policy for unused products in original packaging. Visit our Returns & Refunds page for details.

Do you offer installation services?

Yes, we provide installation services for TVs, home theaters, and other electronics at an additional cost.

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